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A Lesson in Crisis Communications

Posted by Darcy Silvers

A recent tragedy in my community could very well have ended up a PR nightmare, but it was handled with professionalism and compassion. A routine tox screen of a DUI suspect at a hospital turned deadly. Police removed the suspect’s handcuffs so he could submit a urine sample. One armed officer remained in the room with the suspect, with a second officer posted outside the exam room door.

Decision Making Processes - Doing the Best You Can

Posted by Martin Haworth

Ever been frustrated by someone who made a decision that seemed to be the wrong decision? Of course...

Make Your Voicemail Greeting More Memorable

Posted by Phil Gerbyshak

When people call you, what do they hear if they don't reach you? OK, so it's probably a voicemail or other messaging system so they can leave you a message and you can call them back. So let's assume that's true, and let's focus on the message you have that people hear when they call your number.

Could you benefit from an Integrated T1 Line?

Posted by Brad Dudley

If your business spends as little as $400 per month on it's communications services, then the answer...

The Tools and Supplies Needed for Video conferencing

Posted by Frank Owen

Video Conferencing Connects People From Around The World Those familiar with video conferencing might...

The Great Melting Pot - What Most Mobile Companies Don't Know.

Posted by Russell Snapper -

When I was growing up in a small town in Washington State, I thought there were only around 5 or 6 nationalities of people who had major populations in the United States.

How Podcasting is Used

Posted by S. Housley

Although podcasting is new, it is well on its way to becoming a mainstream communication medium. Podcasting,...

Equipment Options For VOIP Communication

Posted by Ron King

The marriage of computer and telephone technology goes by the funny name of VOIP (Voice Over Internet...
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